ROCKYWOODS RETURN POLICY
Please get a Return Authorization number by calling us prior to returning any items. Items returned to us without a Return Authorization number (RA) will not receive credit.
Unless otherwise noted, we buy only first run fabric and will replace any uncut flawed fabric returned to us within 5 days of delivery of goods to shipping address. There are no returns on patterns.
Any other returns are at our discretion, buyer will be charged a 30% restocking fee, and the buyer will pay for all shipping. If you have any doubt about your purchase, please call us first or order a sample prior to placing your order.
All shortages must be brought to our attention within 5 days of delivery of goods to shipping address.
All returns, for any reason, must be made within 5 days of delivery of goods to shipping address.
Shipments to 3rd Parties
It is at the sole discretion of Rockywoods Fabrics, whether or not replacement items will be sent when the original order is not shipped directly to the purchaser.