Privacy Policy

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Rockywoods respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide product or product information that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.


Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, personal interests, other information when needed to provide a product you requested.

When you browse our website, you can do so anonymously, unless you have previously indicated that you wish to remember your login and password. We don't automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, the website may use a standard technology called a "cookie" to collect information about how you use the site. Please go to "Cookies and Tracking Information" below for more information.

Rockywoods collects personal information when you ask to be included in an email or other mailing list, or you submit an entry for a sweepstakes or other promotions, or when you submit your personal information to Rockywoods for any other reason. From time to time, Rockywoods receives personal information from business partners and vendors. Rockywoods only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.


When personal information is collected, we will inform you at the point of collection the purpose for the collection. Rockywoods will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled "Information Sharing and Disclosure" below.

If you choose to provide us with your personal information, we may only transfer that information, within Rockywoods or to Rockywoods' third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.


A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of Rockywoods's website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of Rockywoods' website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website.


Rockywoods uses information for several general purposes: to fulfill your requests for certain products and product information,  to keep you up to date on the latest product announcements,  special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.


Because Rockywoods is a global company, your personal information may be shared with other Rockywoods offices or subsidiaries around the world. All such entities are governed by this Privacy Policy or are bound by the appropriate confidentiality and data transfer agreements.

Your personal information is never shared outside Rockywoods without your permission, except under conditions explained below. Inside Rockywoods, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Rockywoods, its subsidiaries, affiliates or agents are located.

Rockywoods may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or product information you have requested; we need to send the information to companies who work on behalf of Rockywoods to provide a product or product information to you (we will only provide those companies the information they need to deliver the product or product information, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements,  special offers or other information we think you'd like to hear about either from us or from our business partners. We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.


Our websites do not target and are not intended to attract children under the age of 13. Rockywoods does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.


Rockywoods's website contains links to other sites. Rockywoods does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a Rockywoods logo, even though they are not operated or maintained by Rockywoods. Although we choose our business partners carefully, Rockywoods is not responsible for the privacy practices of web sites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.


Rockywoods will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.


If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at

The following list includes a description of each cookie that is generated on web site.


How the cookie is used

Impact when shoppers block cookies


This cookie is used to identify the cart, so that the site can remember items added to your cart. This cookie is needed for basic commerce functionality.

Blocking this cookie renders checkout inoperable.


When you come to the site in response to a promotion, this cookie is used to remember the discount code applied to an order. For example, in a promotional email offering a discount on certain products.

Blocking this cookie means the shopper must enter the promotion code manually during checkout.


This cookie is used by the analytics module to track the shopper’s online visit, and the pages they visit.

Blocking this cookie means tracking information and shopper web activity is not recorded.

Third Party Cookies

Pages with embedded photos and video content from third-party web sites, like Facebook or YouTube, may present cookies from these third-party sites.

Rockywoods cannot control the dissemination of third-party cookies. Check the relevant third-party web site for more information about these.



These cookies allow to route HTTP requests to application servers.

Blocking these cookies can impact functionality on the site.


Unique identifier set for each user’s browser. Allows log analysis to determine the number of unique users of the site.

Blocking this cookie will omit browser tracking capabilities. This can affect reports and other site analytics reports.




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